Our Story

We’re Here
When You Need Us

Call, schedule online, or stop by. Stratz Heating & Cooling has been answering the call for Big Rapids homeowners since 1970 — including emergencies, day or night.

(231) 796-3717

Answered 24/7 — never goes to voicemail

Contact Information

Reach Us
Any Way You Like

Whether you have an emergency at 2am or just want to schedule a tune-up, our team is ready to help. Call directly or use the form and we’ll get right back to you.

Main Phone

(231) 796-3717

Based In

Big Rapids, MI 49307

Service Area

Mecosta, Newaygo & Osceola Counties

Certification

Trane Comfort Specialist Dealer

Certification

Licensed, Insured & Background-Checked

Business Hours

Free, no-obligation estimates on all new system installations. Financing available.

Get a No-Obligation Quote

Considering a new system or major repair? We’ll come out, assess your home, and give you an honest estimate — no pressure, no upselling.

Free Estimate

Available Right Now

HVAC Emergency?
Don’t Wait — Call Now.

No heat in a Michigan winter. No AC in a summer heat wave. We respond fast, 24/7.

Real technicians · Calls answered 24 hours a day

Do you offer 24/7 emergency HVAC service?

Yes — we answer emergency calls 24 hours a day, 7 days a week, including holidays. When your furnace stops in the middle of a Michigan winter, we understand that can’t wait until morning. Call (231) 796-3717 any time.

We serve Big Rapids and surrounding communities across Mecosta, Newaygo, and Osceola Counties — including Reed City, Evart, Stanwood, Morley, Baldwin, Newaygo, Mecosta, and more than 20 communities total. View our full service area map.
For emergencies, we aim to respond as quickly as possible — often within 1–2 hours in the Big Rapids area. For scheduled service calls, we typically have availability within 1–3 business days. Same-day service is often available.

Yes! We offer flexible financing options including 0% interest plans to help spread out the cost of a new system. Don’t let budget concerns delay your comfort — ask us about our current financing promotions when you call or visit our financing page.

Absolutely. All Stratz technicians are fully licensed HVAC contractors, background-checked, and carry full liability and workers’ compensation insurance. We’re also a Trane Comfort Specialist dealer, which means our team meets Trane’s highest standards for training and customer satisfaction.

We service all major brands including Trane, Carrier, Lennox, Rheem, York, Bryant, American Standard, and more. As a Trane Comfort Specialist, we’re factory-authorized to install and service Trane systems — but we never turn away a customer because of their brand.

Common Questions

Quick Answers

Have a question that’s not answered here? Give us a call or use the contact form above — we’re always happy to talk.