Our Story
Since 1970, Stratz Heating & Cooling has been keeping Big Rapids homes warm in winter and cool in summer. We’re not a franchise or a call center — we’re your neighbors, and we treat every home like our own.
Stratz Heating & Cooling was founded in Big Rapids, Michigan in 1970 with a simple promise: show up, do the job right, and treat customers like family.
What started as a small local operation has grown into one of the most trusted HVAC companies in Mecosta, Newaygo, and Osceola Counties — but our values haven’t changed. We’re still family-owned and operated. Our technicians still live in the communities we serve. And we still answer the phone at 2am when your furnace goes out in January.
Over more than five decades, we’ve earned the Trane Comfort Specialist designation — the highest level Trane awards to dealers — and become one of the few Michigan contractors certified in geothermal heating and cooling systems. We’ve invested in training, equipment, and technology so our team can solve any HVAC problem across any brand.
But the technology is secondary. The reason families call Stratz generation after generation is simpler than that: we do what we say, we price fairly, and we stand behind our work.
We quote before we work, and the price you’re given is the price you pay. No surprise fees, no unnecessary upsells — just straightforward work at fair rates.
We’re not a national franchise or a private equity-owned chain. Stratz is family-owned and operated — our reputation is personal, and we protect it on every call.
HVAC emergencies don’t care about business hours. We answer calls at any time — real technicians, not call centers — because Michigan winters don’t wait.
The industry changes. Our technicians train regularly to stay current on new systems, refrigerants, and efficiency technologies — so you get the best advice, not yesterday’s knowledge.
We stand behind every repair, installation, and service call. If something isn’t right, we make it right — period. That’s been our standard since 1970.
From recommending high-efficiency systems to geothermal installations, we help customers lower their energy bills and their environmental footprint — not just fix what’s broken.
Our certifications aren’t just credentials on a wall — they represent hundreds of hours of training, passing rigorous exams, and committing to a higher standard of workmanship. When a Stratz technician shows up, you know you’re getting someone qualified to do the job right.
Highest dealer designation — requires excellence in training, service & customer satisfaction
One of few MI contractors certified for ground-source heat pump installation
All technicians licensed to handle and recover refrigerants
Fully licensed by the State of Michigan — licensed, bonded & insured
Every technician undergoes background screening before entering your home
Factory-Authorized · Highest Dealer Designation
WaterFurnace & Trane
Bonded & Fully Insured
Serving Big Rapids Since 1970
We don’t just work in Big Rapids — we live here. Our technicians coach youth sports, attend local churches, shop at the same stores you do, and send our kids to the same schools. That connection matters to us.
When you call Stratz, you’re not funding a distant corporation. Your money stays local, supporting families and jobs right here in Mecosta County. And when a neighbor is struggling — an elderly homeowner without heat, a family that needs help — we show up for our community, because that’s what neighbors do.
Whether you need emergency service at midnight or want to schedule a seasonal tune-up, our team is ready. Call now or request service online.
